Privacy Policy – Chronwix
At Chronwix, protecting your privacy and personal information is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Name
Email address
Phone number
Shipping and billing address
Order and transaction details
Device, browser, and IP information
Website usage and interaction data
2. How We Use Your Information
Your information may be used to:
Process and deliver your orders
Provide customer support
Send order updates and notifications
Improve website functionality and user experience
Prevent fraudulent or unauthorized activities
Comply with legal obligations
3. Payment Security
All payments are processed through secure and trusted payment gateways. Chronwix does not store complete debit card, credit card, UPI, or banking information on its servers.
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
4. Shipping & Delivery Information
To fulfill your orders, we may share limited information such as your name, phone number, and delivery address with trusted logistics and delivery partners.
Chronwix shall not be held responsible for delays, damages, or issues caused by third-party courier or logistics providers beyond our reasonable control.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve your browsing experience
Save user preferences
Analyze website traffic and performance
Personalize content and advertisements
You may disable cookies through your browser settings; however, some features of the website may not function properly.
6. Third-Party Services
Our website may use trusted third-party services including:
Payment gateways
Analytics providers
Advertising platforms
Delivery and logistics services
These third parties may collect and process data according to their own privacy policies. Chronwix is not responsible for the practices, policies, or content of third-party services.
7. Data Protection
We implement commercially reasonable security practices to protect your information. However, no online platform or method of transmission over the internet can be guaranteed to be completely secure.
By using our website, you acknowledge and accept such inherent risks associated with internet usage.
8. User Responsibility
Users are responsible for maintaining the confidentiality of their account information and ensuring that all information provided to Chronwix is accurate and up to date.
Chronwix shall not be liable for losses resulting from unauthorized access caused by user negligence.
9. Limitation of Liability
Chronwix shall not be liable for:
Unauthorized third-party access beyond our reasonable control
Technical failures, interruptions, or server downtime
Losses caused due to misuse of the website by users
Actions or policies of third-party service providers
10. Policy Updates
Chronwix reserves the right to modify or update this Privacy Policy at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us:
Chronwix is committed to maintaining transparency, trust, and a secure shopping experience for all customers.